Customer Service Representative – Advantage Ford

There is an immediate opportunity within the Wood Automotive Group for a Customer Service Representative (CSR) to assist in the Service Department. 

Reporting directly to the Service Manager, the CSR ensures all service customers receive a warm reception and responds to all service phone calls in a prompt, professional manner. Excellent computer, phone and customer service skills required. 

Other duties include booking of repair orders and updating information in the Reynolds & Reynolds system, as well as closing-out and cashing service customers’ repair orders. 

Candidates must be reliable team players, who are committed to providing outstanding customer service. 

Previous dealership experience is considered a great asset. 

We have a great pay plan with incentives, as well as two weeks vacation and full benefits after three months of employment.